Steve Arnold, director of IT at SITES, was honored with a prestigious Unsung Hero award yesterday at the National Museum of Natural History. Steve's parents, sister, and colleagues cheered him on (with raucous noise-makers and whistles) as he received an engraved plaque from the acting secretary of the Smithsonian, Christián Samper.
A dedicated Smithsonian employee for more than three decades, Steve joined SITES five years ago with the charge of transforming its IT program into a thriving 21st-century operation. He has more than succeeded. Over the past three years, Steve took the lead in replacing SITES’ antiquated exhibition tracking database with a state-of-the-art integrated system. He managed a 15-member task force that addressed user needs, coordinated all aspects of system implementation with OCIO, trained staff, wrote reports, and resolved issues under tight deadlines. SITES’ new system—TRAX—was launched this year to accolades from colleagues and contractors alike.
Way to go, Steve!